HISTORY
Rocky Keplinger's association with the fire and rescue service began in 1972 when he joined the volunteer fire company in his community. Eight years later, he became a career firefighter for the City of Winchester, Virginia. Because Rocky had an extensive background as a mechanic, on his days off he could be found performing apparatus repair and service work for fire and rescue companies in the Winchester area. As time passed, the demand for preventive maintenance services grew in addition to the regular repair work he had been providing. Over the next six years, Rocky established a reputation for providing excellent repair and maintenance services at a reasonable cost and steadily increased his customer base. In 1986 Rocky resigned from the City of Winchester and formed Keplinger Repair Service, Inc. to allow him to continue to provide the services that his customers had come to expect, now on a full-time basis.
Today, Keplinger Repair Service operates a four-bay full service repair facility, and two fully-stocked mobile service trucks which provide on-site repair and maintenance service in many parts of Virginia and eastern West Virginia. In 1998, Keplinger Repair Service further expanded its customer services and became the exclusive dealer in Virginia for the Smeal Fire Apparatus Company. We have since become the Virginia representatives for SVI Trucks, allowing us to offer a variety of quality rescue and haz mat vehicles. Our territory for these companies also includes the West Virginia counties of Berkeley, Grant, Hampshire, Hardy, Jefferson, Mineral, Morgan and Pendleton. 2001 was another milestone in the history of Keplinger Repair Service when we became a dealer for Life Line Emergency Vehicles in Virginia. As of 2006, we are also the Virginia dealer for Semo Tank and EJ Metals. With the addition of these manufacturers, Keplinger Repair Service is now a one-stop solution for your department's emergency vehicle sales and service needs.
The success of our organization can be attributed to one common focus: THE CUSTOMER! Just having "satisfied" customers is not good enough for a business to remain viable. Customers deserve prompt, reliable service when it is needed most. At Keplinger Repair Service we strive to provide the best customer service available - and we will continue to do so, now and in the future. We appreciate your business and look forward to assisting you with your new emergency apparatus needs, along with repairs and routine servicing of your existing apparatus. WE SERVICE WHAT WE SELL!
Please feel free to contact us at 1-800-650-5538 for further information.
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PERSONNEL
Owners
Rocky Keplinger - CEO and President
Kellie Keplinger - Vice President and Treasurer
Tiffany (Keplinger) Kaminsky - Secretary and Board Member
Sales Personnel
CeCe Heisler- Sales Office Administrator
Steve Rogers - Office Manager / Ambulance Sales
Pressley Pullen - Fire Apparatus Sales
Service Personnel
Rocky Keplinger - Service Manager Chris Jenkins - Technician
Jamie Merriner - Technician Jimmy Sine - Technician
Phil Copp III - Technician Jeremy Keplinger - Technician
Elwood Patterson - Service Assistant Manfred Kokorsky - Service Assistant
Andy Sirk- Service Assistant Michael Doran- Service Assistant
Office Staff
Kellie Keplinger - Accounting
Gloria Connell - Service / Parts Manager Steve Rogers - Website Tech
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AVAILABLE SERVICES
Complete Chassis Component Repairs Full Preventive Maintenance
Complete Service for Fire Pumps and Components Fabrication Facility
Waterous and Hale Factory-Certified Technicians Body and Paint Repairs
Major Diesel Repair Service Available Antique Fire Apparatus Repairs and Parts Access
Spartan Factory-Certified Technicians Electrical Work is Our Specialty
Rollback Service Water Tank Replacement
Tool and Equipment Mounting ASE Certified Master Truck Technicians
Automatic Snow/Ice Chain Installation Smeal Factory-Certified Technicians
Repairs and Maintenance for All Aerial Devices Custom-Built Brush Trucks and Skid-Mount Units
We have been performing apparatus maintenance and repairs for the fire-rescue service since 1986!
Let us bring the "SHOP" to you! We operate two fully-equipped service vehicles that allow us to virtually perform any type of maintenance or repair on-site at your station. Just give us a call and see what we can do for you!
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KEPLINGER REPAIR SERVICE, INC. IS SMEAL SERVICE CENTER of 2004
Smeal Fire Apparatus Company held its annual Dealers Meeting and Awards Banquet on March 18, 2005 at the Ameristar Hotel in Council Bluffs, Iowa. Smeal Dealers from across the United States and Canada were in attendance.
KEPLINGER REPAIR SERVICE INC. was selected as the SERVICE CENTER OF THE YEAR by the SMEAL Fire Apparatus Company for 2004.
(Pictured above from left to right are Tom Smeal, Rocky Keplinger, Joel Hunke and Gary Haseman)
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