Rocky Keplinger's association with the fire and rescue service began in 1972 when he joined the volunteer fire company in his community. Eight years later, he became a career firefighter for the City of Winchester, Virginia. Because Rocky had an extensive background as a mechanic, on his days off, he could be found performing apparatus repair and service work for fire and rescue companies in the Winchester area. As time passed, the demand for preventive maintenance services grew in addition to the regular repair work he had been providing. Over the next six years, Rocky established a reputation for providing excellent repair and maintenance services at a reasonable cost and steadily increased his customer base. In 1986 Rocky resigned from the City of Winchester and formed Keplinger Repair Service, Inc. to allow him to continue to provide the services that his customers had come to expect, now on a full-time basis.
Today, Keplinger Repair Service operates a seven-bay full service repair facility, and four fully-stocked mobile service trucks which provide on-site repair and maintenance service in many parts of Virginia and eastern West Virginia.
The success of our organization can be attributed to one common focus: THE CUSTOMER! Just having "satisfied" customers is not good enough for a business to remain viable. Customers deserve prompt, reliable service when it is needed most. At Keplinger Repair Service we strive to provide the best customer service available - and we will continue to do so, now and in the future. We appreciate your business and look forward to assisting you with the repairs and routine servicing of your existing apparatus.
Please feel free to contact us at (800) 650-5538 for further information.
Owners Rocky Keplinger - CEO and President Kellie Keplinger - Vice President and Treasurer Tiffany (Keplinger) Kaminsky - Secretary and Board Member
Service Personnel Rocky Keplinger-Service Tech.-ASE, EVT Certified Jamie Merriner-Service Tech- ASE, EVT Certified Jimmy Sine-Service Tech.-ASE Certified David Wilkins-Service Tech Michael Doran -Service Assistant- EVT Certified Elwood Patterson -Service Assistant Gary Kelly- Service Assistant Dylan Merriner- Service Assistant Rick Bush-Service Assistant
Office Staff Gloria Connell - Service / Parts Manager